Privacy Policy

Last Updated: November 2, 2026

This Privacy Policy explains how Elite ("Elite," "we," "us") collects, uses, and shares information when you visit this website or call us. Elite is an independent travel assistance service and is not affiliated with any airline.

Information We Collect

We may collect:

• Phone number and other details you share when you call or submit a form (such as name, email, and message)
• Call recordings and call metadata (date, time, duration, source of the call)
• Device and browser data (IP address, browser type, operating system, pages viewed, referring site)
• Cookies and similar technologies, including analytics and call-tracking identifiers

How We Use Information

We use information to respond to calls and messages, provide travel assistance, improve our service, measure advertising performance, prevent fraud, train staff, and comply with legal obligations.

Call Recording Notice

Calls to Elite may be recorded for quality, training, and compliance purposes. By continuing a call after being notified, you consent to recording where permitted by law.

Sharing of Information

We may share information with service providers (hosting, telephony, analytics, customer support), call-tracking and advertising partners, and call center or partner networks that handle your call. We may also disclose information to comply with law or protect rights and safety. We do not sell your personal information for money.

Cookies and Tracking Technologies

We may use cookies and similar technologies, including analytics, call-tracking, and advertising technologies. You can control or delete cookies through your browser settings.

Data Retention

We keep information only as long as needed for the purposes above, or as required by law. Call recordings are retained for [REPLACE: retention period].

Your Rights

Depending on where you live (including California under the CCPA/CPRA and other state laws), you may have the right to access, correct, or delete your personal information, to opt out of certain sharing, and to not be discriminated against for exercising these rights. To make a request, contact us at the details below.

Children's Privacy

This site and service are not directed to children under 13, and we do not knowingly collect their information.

Security

We use reasonable safeguards, but no method of transmission or storage is completely secure.

Changes to This Policy

We may update this policy and will change the "Last Updated" date when we do.

Contact Us

Elite. Email: support@flysky.online or help@flysky.online. Phone: (212) 555-0147.